Which of the following is a legal and ethical issue in tourism?

The exploitation of workers is a significant legal and ethical issue in tourism because it involves the treatment and rights of individuals employed in the tourism sector. This includes concerns about fair wages, working conditions, and the right to organize or join unions. In many tourist-heavy areas, workers may face long hours, low pay, and lack of benefits, particularly in developing countries where labor laws may be less stringent.

Addressing this issue is crucial for promoting sustainability and ethical practices within the industry. Ethical tourism encourages respect and fair treatment of all workers involved in providing services, helping to create a more equitable environment. Furthermore, ensuring that workers are not exploited aligns with legal frameworks that protect labor rights and promotes a positive image for the tourism industry as a whole.

The other options do not present the same level of concern regarding ethical and legal issues. Increased tourist activity can lead to various impacts on communities and the environment, but it does not inherently represent an ethical violation. Improved customer services are generally viewed as a positive development in tourism, contributing to greater satisfaction and loyalty among travelers. Environmental conservation efforts are important and commendable, but they relate more to ecological sustainability rather than legal and ethical issues surrounding labor practices.